Legal & Compliance

Woolbet Cookie Policy

Here we explain, in plain language, how our site uses cookies and similar technologies to keep your experience with us running smoothly.

What This Woolbet Cookie Policy Covers

This Woolbet cookie policy sets out how we use small data files, known as cookies, when you visit our site. We rely on them to remember your preferences, keep pages loading correctly and understand, in general terms, how our pages are used. Cookies are ordinary and widely used across the web, and we treat their use as something we owe you a clear explanation of, not a hidden mechanic.

We want visitors from across Canada to feel confident about what happens behind the scenes when they browse our slots pages, read about our promotions, or simply land on our home page. This document is written for that purpose: to describe, in everyday words, the categories of cookies we set, why we set them, and the choices available to you as a visitor. Nothing here is a substitute for reading your browser's own privacy settings, which remain the most direct way to control what is stored on your device.

If a term in this policy feels unclear, or if you want more detail than we give here, our support channels remain the right place to ask. We would rather point you to a clear answer than leave a gap in this page.

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The Categories of Cookies We Use

We group the cookies on our site into a few broad categories, each serving a different purpose. Some are essential to how the site functions at all, while others simply make your visit more convenient or help us understand overall traffic patterns. We do not use this policy to describe any single vendor's technology in detail, since the categories below are what actually matters to you as a visitor.

Essential Cookies

Essential cookies let core parts of our site work as intended, such as remembering that you are partway through a page or keeping a session stable while you browse. Without these, some pages would behave inconsistently or reset unexpectedly as you move between them. Because they are necessary for basic function, these cookies cannot be switched off through our own site controls, though your browser can still block them if you choose.

Preference and Functional Cookies

These cookies remember small choices you make, such as a display setting or a previously entered detail, so you do not have to repeat yourself on every visit. They exist purely for convenience and have no bearing on the security of your visit. Disabling them through your browser will not break the site, though some pages may feel slightly less tailored to you afterward.

Analytics Cookies

Analytics cookies help us see, in aggregate, which pages are visited and how people move through our site. We use this information to understand what is working well and where pages might need improvement. This category never tells us who you are personally; it simply groups visits together to reveal patterns over time.

Managing cookies in your browser

Every major browser lets you view, block or delete cookies through its own settings menu. Adjusting these controls applies across every site you visit, not only ours, so review the effect before changing anything you rely on elsewhere.

Your Choices and How to Manage Them

You are never required to accept every category of cookie to browse our public pages. Most browsers offer a straightforward way to view, delete or block cookies entirely, and we encourage you to explore those settings if you want more control. Keep in mind that blocking essential cookies may make certain pages behave oddly, since those files are part of how the page keeps track of your session.

If you return to our site after clearing your cookies, some preferences will reset and you may see the same introductory prompts again. This is expected behaviour and not a sign that anything has gone wrong. We do not use cookies to make decisions about your account on your behalf; they simply support the pages you are already looking at.

For anyone comparing how we handle personal information more broadly, our separate privacy documentation covers that ground in more depth, while this page stays focused specifically on cookies and similar tracking technologies.

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Cookies, Responsible Play and the Rest of Our Site

Cookies are a small, technical part of a much bigger experience. Once your preferences are set the way you like, the rest of our site is built around straightforward navigation between our games, our promotions and our informational pages. If you are exploring what we offer beyond this policy, our slots section and the live casino at Woolbet are both reachable from the main navigation at any time.

We also encourage visitors who play on a phone or tablet to check out Woolbet mobile casino, where the same games and pages adapt to a smaller screen without asking you to install anything extra. Wherever you browse from, the cookie categories described above behave the same way, since they are tied to the site itself rather than to any one device.

None of this changes how seriously we take a clear, honest explanation of our own technology. If your priority when arriving here was understanding deposits or bank-related questions rather than cookies, our Woolbet payment methods page is the more relevant place to look, and this policy will still be here whenever you want to revisit it.

What does this Woolbet cookie policy actually control?

It explains the categories of cookies our site sets and why, along with how you can manage or clear them through your own browser settings at any time.

Will blocking cookies stop me from using the site?

Blocking preference or analytics cookies generally will not stop you browsing, but blocking essential cookies can make some pages behave inconsistently since they support basic session function.

Do cookies identify me personally?

The cookie categories described on this page are designed to support site function and general usage patterns, not to identify you as an individual by name.

How do I clear cookies already stored from a visit here?

Your browser's own settings menu lets you view and delete stored cookies for our site specifically, or for every site you visit at once, depending on the option you choose.

Where can I read about how my other information is handled?

Our separate privacy documentation covers personal information more broadly, while this page is limited specifically to cookies and similar browser technologies.